Privacy Policy
Last updated: October 2026
At Shishka Outdoors, we take your privacy seriously. When you provide us with your personal information, you trust us to handle it responsibly and keep it secure.
This Privacy Policy explains what personal information we collect when you visit shishkaoutdoors.com, place an order, create an account, contact us, or otherwise interact with us. It also explains how we use, store, and protect your information.
We may update this Privacy Policy from time to time to reflect changes to our business, website, or privacy practices. When we make significant changes, we will update the “Last updated” date at the top of this policy. We encourage you to review this page periodically.
1. General Information
Shishka Outdoors takes the security and privacy of your personal information seriously.
This Privacy Policy applies to personal information collected through shishkaoutdoors.com, including information you provide when creating an account, placing an order, completing a form, subscribing to our newsletter, or contacting us by email.
We handle personal information in accordance with applicable privacy laws and regulations.
2. What Information We Collect
Personal Information
When we refer to “personal information,” we mean information that can identify you directly or indirectly.
Depending on how you interact with us, we may collect information such as:
- Your name
- Email address
- Billing and shipping address
- Postal or ZIP code
- Telephone number, where provided
- Information related to your orders and purchases
- Information you provide when contacting us
- Account information, if you create an account
- Your communication and marketing preferences
We may also collect information about how you use our website, such as pages visited, products viewed, shopping-cart activity, and other website interactions.
Information Provided by Children
Our website and services are not directed toward children under the age of 16. We do not knowingly collect or solicit personal information from children under 16 without appropriate parental or guardian consent.
If we become aware that we have collected personal information from a child under 16 without the required consent, we will take reasonable steps to delete that information.
Website Usage Information
We may collect information about how visitors use our website to help us understand customer needs, improve our products and services, and improve the functionality of our website.
For example, we may collect information relating to:
- Products viewed or purchased
- Shopping-cart activity, including abandoned carts
- Website pages visited
- General website usage patterns
- Information used to improve the customer experience
We do not store your credit card information on our website. Payments are processed through third-party payment providers that use appropriate security measures and industry standards for payment processing.
3. How We Use Your Information
We use your personal information for legitimate business purposes, including to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Communicate with you about your order or account
- Respond to questions, requests, and customer-service inquiries
- Provide and improve our products and services
- Maintain and manage customer accounts
- Understand how customers use our website and products
- Improve our website and customer experience
- Maintain records required for business, accounting, or legal purposes
- Prevent fraud, misuse, or other unlawful activity
- Comply with applicable legal requirements
Marketing Communications
With your consent, or where otherwise permitted by applicable law, we may contact you about Shishka Outdoors products, news, promotions, events, or other information that may be of interest to you.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us directly.
Please note that unsubscribing from marketing communications does not prevent us from sending essential communications relating to an order you have placed or other services you have requested.
4. Why We Use Your Personal Information
We collect and use personal information for several purposes, including:
- Fulfilling and managing your orders
- Providing customer service
- Communicating with you about your purchases
- Understanding how customers use our products and website
- Responding to customer feedback
- Researching and improving our products and services
- Improving the functionality and experience of our website
- Meeting our legal and regulatory obligations
We only collect and use information that is reasonably necessary for these purposes.
5. How We Share Your Information
We do not sell or rent your personal information.
We may share personal information with carefully selected third-party service providers when this is necessary to operate our business and provide our services to you.
These service providers may assist us with functions such as:
- Website hosting and e-commerce services
- Payment processing
- Email and communications
- Shipping and order fulfillment
- Marketing services
- Website analytics
- Data management
- Customer service
We only provide third parties with the information reasonably necessary for them to perform the services they provide to us.
We may also disclose personal information where required or permitted by law, including when necessary to comply with legal obligations, protect our rights or property, prevent fraud or unlawful activity, or protect the safety of our customers or others.
Service Providers
Our e-commerce platform and website services are provided through Freewebstore.
For more information about how Freewebstore handles personal information, please refer to its privacy policy.
We may add or change service providers from time to time as our business develops. Where appropriate, this Privacy Policy will be updated to reflect significant changes.
6. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, or as required by applicable law.
The length of time we retain information depends on the type of information and why we collected it.
For example:
| Type of information | Examples | Retention |
|---|---|---|
| Order information | Name, email, shipping address and order details | As reasonably required for order fulfillment, accounting and legal purposes |
| Invoices and financial records | Customer and transaction information | As required by applicable tax and accounting requirements |
| Customer account | Name, email and account information | Until the account is closed or information is no longer required |
| Newsletter subscription | Email address and subscription preferences | Until you unsubscribe or the information is no longer required |
7. Accessing and Controlling Your Information
If you have created an account with us, you may be able to update certain personal information through your account.
You may also contact us to request information about the personal information we hold about you. We may need to verify your identity before providing access to personal information.
Depending on applicable law, you may have the right to:
Access Your Personal Information
You may ask us whether we hold personal information about you and request access to that information.
Correct Your Information
You may ask us to correct inaccurate or outdated personal information.
Withdraw Consent
Where we rely on your consent to process your personal information, you may withdraw that consent at any time, subject to legal or contractual restrictions.
You can also unsubscribe from marketing communications using the unsubscribe link provided in our emails.
Request Deletion
In certain circumstances, you may request that we delete your personal information, subject to any legal requirements that require us to retain it.
Request Data Portability
Where applicable, you may request your personal information in a structured, commonly used, and machine-readable format.
Object to or Restrict Processing
In certain circumstances, you may have the right to object to or request restrictions on how we process your personal information.
Make a Complaint
If you have concerns about how we handle your personal information, please contact us so that we can address your concerns.
Your privacy rights may vary depending on where you live and the privacy laws that apply to you.
8. Cookies
Shishka Outdoors uses cookies and similar technologies on shishkaoutdoors.com to help our website work properly and to understand how visitors use our website.
What are cookies?
Cookies are small text files that are stored on your computer, phone, or other device when you visit a website. They allow a website to remember certain information and can help improve your browsing experience.
How we use cookies
We may use cookies to:
- Keep our website functioning properly
- Remember certain preferences and settings
- Keep items in your shopping cart
- Help process and manage orders
- Understand how visitors use our website
- Improve our website, products, and customer experience
- Help maintain website security
Some cookies are necessary for the website to function and cannot be disabled through our website.
Other cookies may be used for analytics or other optional purposes. Where required by applicable law, we will obtain your consent before using cookies for these purposes.
Third-party cookies
Some services we use to operate our website may place cookies or similar technologies on your device. For example, our e-commerce platform and payment or other service providers may use cookies as part of providing their services.
These third parties are responsible for their own privacy practices, which may be described in their respective privacy policies.
Managing cookies
You can control or delete cookies through your web browser settings. You can also choose to block certain cookies.
Please note that disabling necessary cookies may affect the way some parts of our website function, including shopping-cart and checkout features.
Changes to this Cookie Policy
We may update this Cookie Policy from time to time if our website, services, or use of cookies changes. Any updates will be posted on this page with a new “Last updated” date.
9. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
We use appropriate security practices and rely on reputable service providers to help protect information collected through our website.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. While we take reasonable precautions to protect your information, we cannot guarantee absolute security.
10. How to Contact Us
If you have questions about this Privacy Policy, your personal information, or how we handle your data, please contact us:
Shishka Outdoors
Email: [email protected]
We will make reasonable efforts to respond to privacy-related requests in a timely manner.
